you should read the terms or the service, if the car wash is not provided, than it is not, but if it says that on the scope of service, they should be obligated to provide you with car wash. But you complaining about wifi...tea...coffee...water...is ridiculous... you can bring that yourself or can buy it from nearby store... customer is not a king...and you should expect only for what you are paying for, as per the scope of service rendered.