Yes, follow Equin0x's advise, share the company's address or name oe any contact tel # so that we can check and give you help ful feed back then you can decide whether it is worth waiting or not. At this stage we cannot hastily decide about reputation of any company. It is time for many to avail 10-15 days Hajj holidays here & that could also be the reason.B patience every thing will b fine. Rely on QL guys.