I was having same problem about a month ago...keep on calling and you need min 40-50 min to connect your call to customer care and every time they will ask you same stupid question and every time need to answer them.. no need to worry... that's how they work... but most important thing whatever the time or days loss without internet they will deduct the amount but need to be honest when you are paying the billl.... if you having any techinical problem need min 48-72 hrs to restore your ineternet connection.
I was having same problem about a month ago...keep on calling and you need min 40-50 min to connect your call to customer care and every time they will ask you same stupid question and every time need to answer them.. no need to worry... that's how they work... but most important thing whatever the time or days loss without internet they will deduct the amount but need to be honest when you are paying the billl.... if you having any techinical problem need min 48-72 hrs to restore your ineternet connection.