MS MICHELL,
Your comments regarding the service you received at our store are very important to us. We want customers to enjoy shopping at Jumbo Electronics, so your report of a disturbing experience is a serious concern for us. First, let us express our deepest apologies. You deserve only the best service, especially when you visit Jumbo. Second, we are questioning our staffs ,including our delivery team and will take appropriate action.

Sheron Davis
Jumbo Electronics