Knowing JJ personally, I can guarentee you that she is the last person to lie.

How rude of you to make statements so blatently when you were not even on the flight.

I do hope next time you fly you don't experience anything quite so bad, and if you do, please don't post it on QL. Oh thats right, you are the biggest complainer of the lack of customer service if I go by your posts on a recent thread.

Go get'em JJ:-)