Novita Thats not the point.

All the banks do same. Keep ur money safe and make profit out of it.

For me as a customer, all I need is if I have a valid problem or request, it should be taken care of. Like its really annoying to get 4k plus credit card bill without a single detial.

How many times I have asked them to rectify....................

HSBC Service in AbuDhabi was excellent. I had my account there for 7 years without any problem.