Yes Mocha! waiting 2 hours for an Al Thani to show up for my flight too London, not to mention the 2 and a half hours I had to wait for my flight BACK from London. The stewards are rude, if they don't outright ignore you. And once I had to sit next to a guy who rubbed himself (in that area) the whole time while LOOKING at me, on an empty flight, and the stewardess wouldn't let me move! The last time some Qatari guy took my window seat and the stewardess told me to sit down and wouldn't help me get it back. Actually I lie it is the worst airline I have ever been on, customer service wise.