If your family has valid residence visa you can apply for return visa through Metrash 2.The procedure is as below:
1. Login in Metrash 2
2. Select leave notification.
3. Click Return permit
4. Enter QID number & select return permit from drop-down menu.
5.Pay the fees through credit card.

The process is completed,the receipt will be emailed to you if you have registered.Cheers!!!