I recently did a laser hair removal session on my face through a local skincare outlet in Qatar but the person seriously burned an area on my face which has left a small and deep permanent scar. In the beginning the outlet was assisting with treatment but as a few weeks have passed, they have now started advising me to pay for my own treatment to have the scar reduced/removed and are telling me that I had signed on a paper before the laser sessions began which essentially does not obligate them to treat me to remove the scar and saying that 'such things happen all the time'. I am extremely depressed and frustrated as I am now left with a permanent scar on my face and now being asked to pay thousands to do the treatment and buy medicines. Please can someone help in advising whether I even have a case which I can register with consumer protection department or seek legal advise (please recommend a few law firms which might assist in this case) - Many thanks.