i never had nail so bad done like in American salon (nail done by girl Nikki) , but the top of that it was customer service even worst, I did not hear even one time apology from the lady name Matilda (supervisor for nail section) or any interesting to sympathize with me, but she admitted that nail is so bad done, with no quality and esthetic look . I will post photos as well, just to be sure other girls see other side of so called professional work at this salon