Applied for 1 Telephone + Mozaic + Adsl Package with Oredoo since 1month Home Location (Near Gharafaa Health Centre) - Everytime I call they give me weird reasons for not doing the job.Sometimes blaming internally Depts sometimes saying FIBRE cable is not there.But I checked in my area and they have already laid fibre cable in our locality....But still Oredoo....is playing with words when it comes to resolving customer complaints.Also their customer service team is pathetic in listening to your issues.They are in a hurry to hang up the call by giving some lame excuse.Wish we had more option in Qatar - other than Vodafone...that will teach these guys a lesson how to treat their customers.....or end up losing customer....
Applied for 1 Telephone + Mozaic + Adsl Package with Oredoo since 1month Home Location (Near Gharafaa Health Centre) - Everytime I call they give me weird reasons for not doing the job.Sometimes blaming internally Depts sometimes saying FIBRE cable is not there.But I checked in my area and they have already laid fibre cable in our locality....But still Oredoo....is playing with words when it comes to resolving customer complaints.Also their customer service team is pathetic in listening to your issues.They are in a hurry to hang up the call by giving some lame excuse.Wish we had more option in Qatar - other than Vodafone...that will teach these guys a lesson how to treat their customers.....or end up losing customer....