Dear Customer,
We refer to your feedback dated 6th March 2013
Please accept our sincere apologies for not meeting your expectations.
We request you to provide us with your name and number on which the booking was accepted in order to investigate your concern. Also to ensure all vehicles reach customers on time we request all customer to provide the complete pick up address to avoid any inconvenience.
Process deviations are actioned with strict disciplinary action. We have also notified our Service delivery teams about the lack of “Customer Care” to our passengers. We, as a company do believe in exemplary service levels and we shall strive to give you the same.
We apologize for the inconvenience. We also appreciate your feedback; as it does add value and also helps us in understanding our customers better. We sincerely hope that you will no further cause for any complaints in the future.
For further queries, please feel free to write us at [email protected]
Regards,
Customer Care Team
Al Million Taxi Services
Dear Customer,
We refer to your feedback dated 6th March 2013
Please accept our sincere apologies for not meeting your expectations.
We request you to provide us with your name and number on which the booking was accepted in order to investigate your concern. Also to ensure all vehicles reach customers on time we request all customer to provide the complete pick up address to avoid any inconvenience.
Process deviations are actioned with strict disciplinary action. We have also notified our Service delivery teams about the lack of “Customer Care” to our passengers. We, as a company do believe in exemplary service levels and we shall strive to give you the same.
We apologize for the inconvenience. We also appreciate your feedback; as it does add value and also helps us in understanding our customers better. We sincerely hope that you will no further cause for any complaints in the future.
For further queries, please feel free to write us at [email protected]
Regards,
Customer Care Team
Al Million Taxi Services