Al MIlion Cab service in Doha ( Please Avoid)

Mrs. Ali
By Mrs. Ali

hello friends,

wanted to tell you guys about Al milion Cab service in Doha, its the worst cab service ive even come across...me and my husband had a flight to catch and we had called a cab from Al milion cab service, they didnt show up, when we called to check why the cab isnt there, they said we dont have your address. what kind of a lame excuse was that, as they could have taken the address when we called to book the cab, or call later to take the address, then they took our address to send the cab, but the cab was so late that we couldnt wait any longer and got a private cab from the street and got to the airport. we had missed our flight, thanks to Al milion Cab service...So friends please avoid Al Milion Cab service if you dont want to miss a flight.

By proper english• 15 Sep 2013 10:06
Rating: 5/5
proper english

Dear Sirs

please help me your number is always busy, i forgot my bag in the taxi yesterday and have been trying to call since yesterday and always busy, i know how the driver looks like and he picked me up from ben omran at around 4:00 pm and then we went to aljaida and then crazy signal then to seliya petrol station (the one close to sports R/A ) and then al markhiya and then back to ben omran at around 5:30 pm the bag is big and brown and has a label that says dunlop on it. please respond urgently, the charge was QR 62.75 i paid the driver QR 65, MY NUMBERS ARE 77637832, 66694047, 30214145

thank you and best regards

By demilty• 25 Mar 2013 09:18
demilty

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By dreamer26• 6 Mar 2013 22:26
Rating: 4/5
dreamer26

guys there is cabz

they have a website, and good service 24/7

it is a good private taxi company here since last year british operated.

better then karwa

By anonymous• 6 Mar 2013 21:23
anonymous

That sounds about right. Just apologize and everything is all tickityboo again. Both this company and kaawa taxi are jokes.

By AlMillionTaxiServices• 6 Mar 2013 20:03
AlMillionTaxiServices

Dear Customer,

We refer to your feedback dated 6th March 2013

Please accept our sincere apologies for not meeting your expectations.

We request you to provide us with your name and number on which the booking was accepted in order to investigate your concern. Also to ensure all vehicles reach customers on time we request all customer to provide the complete pick up address to avoid any inconvenience.

Process deviations are actioned with strict disciplinary action. We have also notified our Service delivery teams about the lack of “Customer Care” to our passengers. We, as a company do believe in exemplary service levels and we shall strive to give you the same.

We apologize for the inconvenience. We also appreciate your feedback; as it does add value and also helps us in understanding our customers better. We sincerely hope that you will no further cause for any complaints in the future.

For further queries, please feel free to write us at [email protected]

Regards,

Customer Care Team

Al Million Taxi Services

By agoespik83• 6 Mar 2013 19:42
Rating: 4/5
agoespik83

so. i'm not the only person had bad experience with al million taxi company

i had two times bad experience with the taxi driver, first time the driver charge me too high even with the meter, when i try to confronting to the company with the evidence i have,there's no solution given. second time, i'm driving with my own car,the driver from al million suddenly cut the line in front of my to turn toward city center,reflect i press the horn and the driver stopped in the middle,i put the light to tell the driver to go, but still stopping.i'm out of the car, but the driver just go. than i drive my car trying to get this driver,and finally i stopped the car in front of city center. and take the taxi plate number 3215,and later report this driver action to the company but the same things no solution was given as they promised.

On the bottom line,i'm not trusting this company anymore and not recommend to others.

By nomad_08• 6 Mar 2013 18:43
nomad_08

shway shway baba.

By nomad_08• 6 Mar 2013 18:27
Rating: 4/5
nomad_08

frez.joe is right, in another 3 or 4 months there will be al hundred or al thousand new taxi service

By marycatherine• 6 Mar 2013 18:23
marycatherine

How were they to know your address if you didn't give it to them when you booked the cab? And why would you expect them to know it?

By frez.joe• 6 Mar 2013 18:16
frez.joe

you know what, within 3 or 4 months, there is another taxi service gonna be start.

By britexpat• 6 Mar 2013 18:16
britexpat

Perhaps they do it on purpose;hoping that someone will find it and contact them leading to friendship..

By britexpat• 6 Mar 2013 17:37
britexpat

Surely you should have told them the address when booking ..

By lotus_roca• 6 Mar 2013 17:32
Rating: 3/5
lotus_roca

by mistakely i left my mobile during i traveled al khor to doha.

driver was philipino.some body called me by that mobile which i left in taxi.they called me to collect my mobile but when i gone there the al million office told me that nobody handedover them.they used my mobile n i paid more for my monthly bill.after a couple of day, someone call me to go collect my mobile again but i didn't gone. i ignored. i canceled old sim n bought new1.

By frez.joe• 6 Mar 2013 17:32
frez.joe

i had worst experience twice, 1st time coz of an untrained and attitude driver, 2nd time worst customer care and communication, there after i use to avoid them.

By Baburao-Ganpatrao-Apte• 6 Mar 2013 17:06
Baburao-Ganpatrao-Apte

without givin address how wld one expect a cab to come at ur residence either u r intelligent or al million cab service

By Molten Metal• 6 Mar 2013 17:04
Molten Metal

ask a friend / colleague or neighbour in cases of high importance like this.

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