i visit this Restaurant at least once a week for the last 6 month and i been in almost all the 5 stars restaurant in Doha and a lot of Fine dining restaurant in Dubai&Spain really the service attitude and the welcoming so AMAZING!!! all of them so helpful,knowledgeable and charming.... and for the Egyptian restaurant manager he is so nice person and professional in talking, welcoming and helping for all the customers so i believe there is misunderstanding from your side for the situation