Actually DC - Have a nanny and I remunerate and treat her fairly, way in excess of what I see is the norm here because I think she is worth it and I am actually grateful that her looking after my son enables me to go to work - that is what is called a social contract. I don't expect her to be grateful as she provides a useful service to me, similarly I like to think that she is happy in her role and i ask her if she is happy - if she is happy my son is happy and i am happy and we are all winners. BUT if you live in a climate of fear and not knowing if you are going to be sacked for the littlest thing, it does not make for a very happy workforce.