Everyone has there own experiences when it comes to customer service even if talking of the same person leave aside talking in general ...and then to talk about kissing, carrying bags to car and stating that people who have had an otherwise experience expect the staff to bow and talk and lack social skills just goes to show how much one understands what is customer service, per se... but guess that is what QL is all about ...I am the best in all walks of life just because I have registered as a member longer than you and hitting on my profile will prove that.