Drovers dog: It is not about Philipinos, Indian or other nations. It is about ALL customer services in general.
I was in QNB head office the other day and was waiting to see one of the sections managers. He came to me and said: “I have something very important to you and will be with you in 10 mins”. “No problem at all”, I replied. When he went back to his desk, suddenly I’ve noticed that he is playing games in his BlackBerry mobile. !!!!!
I’m gobsmack about the care, respect to customers... you would never ever find in civilised world....
More incidents to be continued...
Drovers dog: It is not about Philipinos, Indian or other nations. It is about ALL customer services in general.
I was in QNB head office the other day and was waiting to see one of the sections managers. He came to me and said: “I have something very important to you and will be with you in 10 mins”. “No problem at all”, I replied. When he went back to his desk, suddenly I’ve noticed that he is playing games in his BlackBerry mobile. !!!!!
I’m gobsmack about the care, respect to customers... you would never ever find in civilised world....
More incidents to be continued...
Please share your stories...