In my office i have seen many of the employees who works in sales and accounts are not qualified enough. Because of this the accounting system is worst. Secondly some sales people (before they were office boy and teaboys) they use to take up the work but they do not have any knowledge to explain either to the customer or to the office staff.  Because of this our valuable time too is wasted. I know that all deserve the job but uneducated people can't act like educated or experienced people. It is several time i observed that they are trying to teach us thinking that they are our master. Such people are common in every nooks and corner.  Most of the firm educated people are not promoted. Instead the managers encouraged uneducated because it is the question of their survival not the question of the company's existance.