My sister experienced the same, she wanted to withdraw 10,000 QRs from the ATM machine of another bank and she holds the account in Q.I.B. She encountered the same issue, the card transaction failed, and she got the card no with no money and then an SMS saying the account was debited. I call both the banks immediately filed a compliant. Al thought the bank said she withdrew money, but after filing a compliant she got the money in her account after 10 days. All the head ache to get your OWN money.
My advice - As far as possible use your own banks ATM machines and that preferably those ATMS that are in Bank Branches. Dont withdraw large sums from other banks ATM machines. If you see a problem - Call and Report.
You will get all your money ! So worry about it. These are Trusted Ways of Network Banking ! Good Luck
My sister experienced the same, she wanted to withdraw 10,000 QRs from the ATM machine of another bank and she holds the account in Q.I.B. She encountered the same issue, the card transaction failed, and she got the card no with no money and then an SMS saying the account was debited. I call both the banks immediately filed a compliant. Al thought the bank said she withdrew money, but after filing a compliant she got the money in her account after 10 days. All the head ache to get your OWN money.
My advice - As far as possible use your own banks ATM machines and that preferably those ATMS that are in Bank Branches. Dont withdraw large sums from other banks ATM machines. If you see a problem - Call and Report.
You will get all your money ! So worry about it. These are Trusted Ways of Network Banking ! Good Luck