Sent the complain through email to Vodafone call center and cc to ICT Qatar.
The email was sent on 9 August. Someone from Voda call center called me on 11 August. Asked a few questions and the informed me that he will come back to me within one hour.

26 hours have passed and he did not call :)

Sent another email to Voda call center and cc to ICT. Now am waiting.

Stay tuned guys :)