What solution are you looking for? Does your phone not work? As far as I could tell your issue was with a service that Vodafone do not provide. I have apologised for the inconvience caused by not being replenished. To replenish automatically your balance has to be 0.00QR, we are working on having this changed to replenish a bit sooner to stop this issue of customer being "stuck" on a few dirhams.We wiped your negative balance as we could not fully show you the deficit on the account. We also moved you to RED as you requested.
Hi Osaka,
What solution are you looking for? Does your phone not work? As far as I could tell your issue was with a service that Vodafone do not provide. I have apologised for the inconvience caused by not being replenished. To replenish automatically your balance has to be 0.00QR, we are working on having this changed to replenish a bit sooner to stop this issue of customer being "stuck" on a few dirhams.We wiped your negative balance as we could not fully show you the deficit on the account. We also moved you to RED as you requested.
Andy