I've been holding accounts with few banks here in Qatar, for business purpose as well as a salary account.
Experience with HSBC was the most horrible even though i had the so called "Status" account which is actually meant to over charge.
Seeing the horrible service & inconvenient HSBC office hours with limited locations, I decided to Close my account with HSBC. I went to my branch, provided them in writing my request to close my account with HSBC & finally got a confirmation letter from the bank for the same.
NOW THE CLIMAX: Obviously as I have closed my account, no question arise if i would further transfer my salary to HSBC & maintain a balance there. however, following this 3rd Week, i continuously started receiving calls from HSBC call center in UAE reporting that my account is over due with Qrs 50 as I had no balance in my account & HSBC has charged me Qrs 50 as minimum balance charges. I reported the call centers that i have already closed my account & i have the confirmation letter but they were helpless & i had to go myself to the HSBC bank to sort this out. One of the worst part is there were at least 20 agents/calls calling everyday annoying me, even when i tell one, the other calls & then the third one. gosh!! i had to switch off my phone at times.
After visiting the bank I learned that my account wasn't actually closed but they still demanded me to pay Qrs 50 & settle the amount so that they can close my account now..!! Do you really think i should pay that Qrs 50 for their mistake??!!!!
its not the matter of mere Qrs 50/- but its about the reputation of World's Local Bank.
But to tell you, to avoid further hassle i paid the amount and went back home to take a nap.
I should say HSBC is 'Village's Universal Bank' !!
just employing hot babes doesn't make a professional way of working.
~noms~
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"Before God we are all equally wise ' and equally foolish" - Albert Einstein
I've been holding accounts with few banks here in Qatar, for business purpose as well as a salary account.
Experience with HSBC was the most horrible even though i had the so called "Status" account which is actually meant to over charge.
Seeing the horrible service & inconvenient HSBC office hours with limited locations, I decided to Close my account with HSBC. I went to my branch, provided them in writing my request to close my account with HSBC & finally got a confirmation letter from the bank for the same.
NOW THE CLIMAX: Obviously as I have closed my account, no question arise if i would further transfer my salary to HSBC & maintain a balance there. however, following this 3rd Week, i continuously started receiving calls from HSBC call center in UAE reporting that my account is over due with Qrs 50 as I had no balance in my account & HSBC has charged me Qrs 50 as minimum balance charges. I reported the call centers that i have already closed my account & i have the confirmation letter but they were helpless & i had to go myself to the HSBC bank to sort this out. One of the worst part is there were at least 20 agents/calls calling everyday annoying me, even when i tell one, the other calls & then the third one. gosh!! i had to switch off my phone at times.
After visiting the bank I learned that my account wasn't actually closed but they still demanded me to pay Qrs 50 & settle the amount so that they can close my account now..!! Do you really think i should pay that Qrs 50 for their mistake??!!!!
its not the matter of mere Qrs 50/- but its about the reputation of World's Local Bank.
But to tell you, to avoid further hassle i paid the amount and went back home to take a nap.
I should say HSBC is 'Village's Universal Bank' !!
just employing hot babes doesn't make a professional way of working.
~noms~
-----------------------------------------
"Before God we are all equally wise ' and equally foolish" - Albert Einstein