such errors do occur very occassionally so u dont have to worry at all. Plz, use this facility for ur own comfort
.
Anyhow, let me inform everybody in Qatar that QCB has set very strict rules for such facilities and does ask every bank in Qatar to abide by it
.
Moreover, a customer must always be vigilant when making transactions. In your case, you must remember that every ATM machine is under camera surveillance 24/7 again instructed by QCB. So if you didn't have anything to proof, you can give them the exact or approximate time and they will settle that dispute. Anyhow, everything should be done in writing. Never do any thing in the bank or company VERBALLY. Very dangerous error
.
Personally, I think all the banks must have standard in providing facilities to customers instructed by QCB (ofcourse). Forexample, online Banking,Online Remittance from account, submitting applications regarding renewal/lost/damage of ATM CARD and many more.
.
QCB must instruct all the banks to provide same set of QUALITY services ONLINE to their customers.
such errors do occur very occassionally so u dont have to worry at all. Plz, use this facility for ur own comfort
.
Anyhow, let me inform everybody in Qatar that QCB has set very strict rules for such facilities and does ask every bank in Qatar to abide by it
.
Moreover, a customer must always be vigilant when making transactions. In your case, you must remember that every ATM machine is under camera surveillance 24/7 again instructed by QCB. So if you didn't have anything to proof, you can give them the exact or approximate time and they will settle that dispute. Anyhow, everything should be done in writing. Never do any thing in the bank or company VERBALLY. Very dangerous error
.
Personally, I think all the banks must have standard in providing facilities to customers instructed by QCB (ofcourse). Forexample, online Banking,Online Remittance from account, submitting applications regarding renewal/lost/damage of ATM CARD and many more.
.
QCB must instruct all the banks to provide same set of QUALITY services ONLINE to their customers.