QS - "in a way that no one at the office would know about it" - to save face and embarrassment so she can learn effectively and build up her confidence. I would be discreet about other people in the company but I would inform my superiors or whoever in the chain of authority I think needs to be kept informed.

Only you can assess her attitude as you are in personal contact with her. If you think she's just lazy and taking things for granted, then put her out to dry - later - after giving her an opportunity first with clear guidance but monitored.

I'm patient when it comes to work because my objective is what's best for the company. But there's a limit and hints and later, clear warnings issued.

Apple - "If she refuse to learn and instead wants you to do it for her all the time, then its time for you to inform the company management."

- I'd inform certain people right from the start - so there's a time line to refer back to. And not start later when she gives you trouble.

On the face of it, I agree with naba100's comments and yes, what goes around, comes around but proceed with a backup plan. I've said before - people learn best when encouraged and not put down.

/Yeah, in work and in relationships, I can do this for years. I hope my bosses aren't reading this or they'll think they can take me for granted for another few years. NB: once bitten twice shy - very likely, it's not going to be 7 years anymore but much less.

Generally agree with Rav05 also but a lot depends on your own workload. If you're already stretched too thin, then it's quite difficult to be very generous. You can only do what you can to assist her with ideas where to look for information. At the end of the day she needs to be proactive and do her own research and work.

"At the same time, as she's asked you to be discreet, don't discuss with others in the company: that would be unkind and unfair."
- Being discreet means not telling the whole world )this thread is probably not very wise) but a few carefully chosen people - for future reference in case some sh*t hits the fan, you gotta cover your a**e.. well, and face.

*****************************************
Don't want no drama,
No, no drama, no, no, no, no drama