we have our own perceptions and beliefs in meeting our expectations. though thousand or millions voted for that matter, it doesn't count for me as long as they don't meet my expectation. five star airline, simply because of the airline only (excluding staff/s). same as intercon Doha, it's a five star hotel but the management has no star. can u believe that? criteria varies the ratings so possible to reach those if you've got the facilities, amenities, etc. but disregard the support staff and so on....

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