We did complain to the manager. The manager spoke to him in their native language so we couldn't understand what was being said. Mr. Sadat was still smirking at us while he was (presumably) being reprimanded by his manager which pissed us off even more.

Anyway, I just want to spread the word so that you too won't be subjected to such boorish behavior.

I have just sent an email to Damas and if you have any similar experiences i suggest that you also send an email to them. The email address is [email protected].