right. I used Aramex because I have an account with them for 6 times. Out of those I got 2 with problems. The first one was a broken mug and they deny who is fault was that and blame it on the guys in the USA. The second one was when I bought LOTR Box set ... The main box that was holding all the books was broken. These people does not know how to handle these things with care and I'm wondering sometimes if they ever care about customers packages.