A person elevates him/herself due to piety and uprightness. I know, I know - terribly old fashioned to say these words nowadays! But what's wrong with treating others as you would like to be treated.

I was recently listening to a learned man of religion (Shaykh Falaah Ismail of Kuwait) who said that surely it is better to reply to an insult with something good. And if we cannot do that, then saying and doing nothing would be infinitely better that replying with an insult. Without doubt, the one who responds to an insult with an insult is no better than the one who started it - even if he considers himself to be superior.

Whether it's queing up at the bank, waiting at a checkout or flashes of road-rage, people just don't have patience anymore. It's as if 'I' have to respond right now to any and every perceived act of injustice otherwise 'I' will not get my justice!

People, if we are serious (and I think we all agree the sentiments of r7 and Aisha), then we have to start at home, with ourselves. Can we keep our cool? Respond to an injustice without ourselves being unjust, such as tarnashing a whole nation?

I'm a headteacher, and I certainly hope to use our PSHE lessons to ensure that our children understand. What can each one of us do? (Sorry for being idealistic - I may be a lost cause)!