If it's showing underprocess with visa number then it's under process with Cid. Usually cid clearance takes maximum 2 weeks but for few nationalities like Syrian they take longer. You have to go to immigration office and ask to talk to cid officer to know what is the issue. If your husband is currently staying in Qatar in visit visa and u applied for residence visa while he is here then u might try to change visit visa to residence visa in metrash2 using the new visa number and try ur luck but the best thing to do is to somehow request the people in immigration office to let you talk to cid department