My experience with Toyota has been very similar or worse. The first time I took my car (Toyota Prado) for a so-called routine service, exactly 2 weeks after the "service". the battery died on me while I was out! How come those that supposedly serviced the car didn't detect that the battery was about to quit? immediate after another so called service, I noticed the a/c suddenly wasn't cooling as well as it used to.And in fact ,with time , it got so bad within a weeks, all that was coming out was hot air except on the passengers side! The customer service in addition is non existent; they never provide a courtesy car, ask you to come and get your car back at a certain time but end up only getting your car back days after , and then after several calls and visits to them! This is specifically wrt the Medinat Khalifa Toyo. Save your time and energy and don't bother going to the Consumer Protection Dept, I can guarantee you that absolutely nothing will come out of it;been there, done that