You have the choice between a rock and a hard place when it comes to services in Qatar. Their customer service is the worst I have ever seen in my entire life. If you ask one person about something and then I want the same thing from another you get to completely different answers, don't even dare to ask a third person because they will tell yiu something even different than the other two. You are just wasting your time. Still I had my bank account with them for almost two years and they were okay as long as you don't need to ask them something and want nothing but transferring your money... all over Qatar people need to be trained way better!