Bottom Line of Survey:

Almost all of them said:
- car prices were high compared to the rest of GCC
- service costs were high during warranty or after it
- car spares were expensive compared to other GCC countries
- car showrooms did not give right information to customers
+ official car agents had accurate information about service centers and their locations.
- Mechanics in service centers were were not skilled.
- Quality of spare parts sourced from the market is not good.
- During service agents change a number of parts except the faulty spare.
- they were not fully informed on reasons behind recalls of certain car brands from time to time.

So only 1 positive point in this survey?

Officials should control these monopolies as they are making extra profits out of customers pocket.