@ desertbrummie Hey there. Thats funny now we have 4 kids. All of them graduated from Smart nursery. We couldn't be happier really. Their service is impeccable. My kids despite us not speaking in English in our home, started speaking english a few months in. Our whole family and all my friends who have kids I advice them about smart nursery. Best curriculum I have seen and they have really their reputation to back that. I would say you are lucky if u get an admission. They always run at full capacity and you might wanna book 2 or 3 months ahead... I have never even heard of such a case all these years lol. May be you didn't pay. They are a bit strict on correct payment and some parents just fall short on that and make a fuzz about it. What a shame :P