Dear don't give up , 51 East they are always misbehaving to consumers. i'm also facing the same issue and i reported in Consumer court just today . i believe I will get justice. and sony water resist is not working i know many person who had the same problem and this 51 middle east they are not giving good service to consumers. it's their duty to replace the mobile or they have to refund the amount. anyways 51 east will be in trouble very soon because many consumers are going to complain against them. they are keep on telling "sony rejected" we don't know it's true or lie !! anyways today i got a positive response from consumer court. Insa allah everything will be okay . We have the right to get compensation.