Dear Madam, this is regarding your above statement, we are always with your email and contacts until yesterday night regarding this shipment. There is no email or call that we didn’t respond back to you. The shipment is LCL sea freight; we have informed the approximate transit time in our quote. The latest update of ETA is already informed your husband by mail last week. The BL copy with surrender message is already sending to you. The insurance copy is already send to you 2 weeks back. Then why are you doing this. We have many satisfied customers last 3 years. One shipment is handling by carrier, government departments, offices, different port in all around the world and many people. You are an educated person hope you will be able to understand it.
If you have any issue with any of our services or explanation, we have our team to support you at any time. The systems are so advance, you will be able to trace your shipment by on line at any time and understand status of the shipment. The shipment is reaching at destination by 18th of this month. This information is already mailed to your husband last week.
Hope you under stood the and please let us know if you need any further information “ Wish you have a nice day”