Hi Kiti,

sorry for late reply, not been online for a bit.
it honestly depends on the company your husband going to work for and the level of interaction between department. although our talent acquisition was very productive and well organised, I cannot say the same for our HR and PR.
if I can give you a bit of advise, that would be "dont be affraid to ask, ask and ask again"
force issues with them telling them you need answers and actions. they will hide the fact that they either dont know, dont want to know or simply cant be bothered, by saying that rules change all the time.