QNB is the worst bank in Qatar. Even after more than one month of account opening, they did not send me my ATM Card. When i applied temporary card from Card cetre, they issued me pin number wrongly in two times. Now I fed up with this bank and looking for the way to escape. Their right hand does not know what the left hand doing. They issue visa cards from card centre and ask to go to the Branch to collect ATM card. When I go to the Branch to collect ATM card, they lost it and applied again. But, still they did not release the card.
Call Centre personnel says one thing while card centre people says another. Most of the customer service personnel do not know correct proceduires or practices. They release the loan to the account and freezed the account for almost half a month waiting some documents but charging the interest for that half a month also.
QNB is the worst bank in Qatar. Even after more than one month of account opening, they did not send me my ATM Card. When i applied temporary card from Card cetre, they issued me pin number wrongly in two times. Now I fed up with this bank and looking for the way to escape. Their right hand does not know what the left hand doing. They issue visa cards from card centre and ask to go to the Branch to collect ATM card. When I go to the Branch to collect ATM card, they lost it and applied again. But, still they did not release the card.
Call Centre personnel says one thing while card centre people says another. Most of the customer service personnel do not know correct proceduires or practices. They release the loan to the account and freezed the account for almost half a month waiting some documents but charging the interest for that half a month also.