He should look for the nearest QTel Manhole rather than the Qtel pipe. When the QTel box is there in your villa, the pipe leading to the Manhole must also be there. Ideally the cable should also be there but either the Villa contractor forgot to pull the cable or just ignored and got away with it.
Your connection should not be tapped from an existing cable but come as a dedicated branch from the Manhole. Although tapping will work but that is not the right practice.