recently, we had office furniture transported (by land) from Beirut to Doha.

As agreed, it supposed to arrive within 10-14 days...and it did.

There are reasons why a shipment is delayed:

-are the documents complete
- did you pay the custom charges on time.
-did you give the correct address or contact number?

Its not solely the courier's problem when a shipment is delayed. You understand what I'm saying?