From your reply dear i think  you dont know about customer service policy. people who are on right And not getting what they are expecting from there payment they do this its the least thing that brand name like Samsung  will do to to keep there name and there clinets happy since they are many chalengers at the market.For your info the deference  just Qar 600 so do u think that i cant pay that amount or a company like samsung cant waive this payment since there device its not working for the second time?


Its not matter of money its matter of  spending your money for product which is not functioning.


Go and check how the Companies which work outside and see how they are running behind the clients to keep them satisfied...so i beleive that waiving 600 riyaL ITS NOT THAT impossible  and its common sence.


Thank your for the pass.