So, as it is a must to update u regarding this story, the guy travelled back to turkey. We went with the lawyer, we took the police report and medical report and we have been told by the police and by the doctor that we should sue them and the police said litteraly: "people with minor injuries took 60 000QR and you broke ur shoulder and ur hand, contact kawra legally and they will pay u a big amount, it is ur right". the doctor said the same. The guy is convinced. The lawyer said we have all needed documents but its better to raise the case after summer time because all courts will be closed for the summer time. He said he can raise the case just after he comes back. so lets see what will happen at that time. i will keep you updated. by the way, the lawyer tried to approach karwa management but they did not take action like they r not willing to find a solution. they told him to gather all needed information and he can sue them and contact their lawyer. i think things will be fine ... he will get his rights by law.