Thank you millymilly. Exactly my point.

I hope as many of you as possible kept your tickets in good condition. Make a clear photocopy, take a picture of yourself holding them, and follow instructions to claim a refund. They should know the truth: that more than 700 were out there with valid tickets. Rub it in their faces. Because they are still lying to themselves and everybody else about what happened.

Notice they still maintain the story about gates closing at 6:05pm. Hahaha!