The only problem with Shaher is their promo items which are not given immediately by the driver when you send your cargo. You have to get it from their office and if you go there you will find out that the stocks are out and you will have to go back again to get their MOST treasured gift aways. Naahhh, it disgusts me when I went there to claim my suppose 10-pcs mugs according to the guys there they will call me as soon as the supplier delivers the mugs. Until now its been almost 3 week i receive no advise. My friends here also are waiting for the availability but no words from them yet. But generally speaking the service is good and people there are very nice. I hope they can improve or support whatever promos they have in the future.