Another 57 minutes call and the line dropped.

then again
Another 29 minutes call and someone came on the line without any apologies or concern.

Spoke to them about the situation.

Being told that my number does not exist in their records. I can not be helped. I need to visit QTel branch.

Many years back I got myself "QHell" as an ID on QL because of QTel. It still proves to be the right choice.

Now will have to visit a branch and stand their in line and may even may some extra money to get it connected or terminated!