To go to said QTEL office, one has to:
1. drive thru streets congested with traffic
2. look for a parking space(whether it's City Centre, national Road)which is in my case, the nearest is LULU hyper.
3. At Lulu Hyper-QTEL office, you have to wait for the queue(sp) that would take you 2 hours for a 5 minutes conversation with the QTEL person.

then what is 111 for?

I didn't say about what you know about "how the world works"...nor did I say "you agree with whatever I say" coz I'm just a regular Ql member, just like anybody else in this site.

if i would re-phrase myself...QL is where people could sya what's on their mind, discuss about it (or even VENT) about things that frustrates/infuriates them...like what I did.

Please, don't let my existence in QL bother you from staying on or away from the site...

Cheers!!!