Vodafone is the worst service ever! I was tempted into getting a sim card with their nice offers, except I had to call the call center 4 times and be spoken to by very rude people who were totally unhelpful. Then the last one told me to go to the shop.
When i went to the shop, the first thing the lady in there says was "You must call the call center to fix this problem". She was about to walk away from me then but I stopped her and told her I had already called 4 times.
I then had to wait in the shop for about an hour while she had to sort things out, I was given a temporary sim card, and I had to pay for it too! And now after over 1 week, my sim card still hasn't been activated.
I'm having a long rant here but I want to warn people, stay away from vodafone! Qtel is much better in every way, signal reception, value for money AND customer service
Vodafone is the worst service ever! I was tempted into getting a sim card with their nice offers, except I had to call the call center 4 times and be spoken to by very rude people who were totally unhelpful. Then the last one told me to go to the shop.
When i went to the shop, the first thing the lady in there says was "You must call the call center to fix this problem". She was about to walk away from me then but I stopped her and told her I had already called 4 times.
I then had to wait in the shop for about an hour while she had to sort things out, I was given a temporary sim card, and I had to pay for it too! And now after over 1 week, my sim card still hasn't been activated.
I'm having a long rant here but I want to warn people, stay away from vodafone! Qtel is much better in every way, signal reception, value for money AND customer service