With all the obvious manipulation of its clients, First Qatar has dug themselves in a hole that clearly will hurt them financially for a long time to come and quite possibly as long as their business exists in Qatar.
Reputation is the key to successful business in Qatar and the reputation of FirstQatar is now in the abyss of a dumpster.
One fact they cannot explain away is that customers were
mislead, misinformed and not informed of what exactly the connection charges would be. Everyone assumed charges would be a reasonable figure and not the extortionate amounts now demanded. With that FirstQatar has thrown its credibility and trust out the window.
What is most amazing is the inability and sheer ignorance of First Qatar management to recognize this and
just pass it off as something that will fade away with time. How can anyone deal with a company that takes this
selfish and unprofessional approach? I truly believe this episode has now cost them more in lost sales, lost trust, loss of credibility for the future of its projects than they will gain from these exhorbitant fees wanted now. Incredibly stupid and short-sighted.
Placing short-term gain over trust, credibility and reputation is undoubtedly a recipe for failure and the fault of none other than the powers that be who manage First Qatar.
Anyone that does their homework will steer so far away not only from dealing with First Qatar, but the project as a whole for fear of future manipulation. So they have not only taken themselves down, but the entire group of unit owners as well. My condolences to unit owners who are now forced to reckon with this marriage to FQ. Good Luck.