Doha Bank is certainly not the best but other banks are not great either. I account with Doha Bank and it is mostly disappointing but horrible was the CBQ. I still think that banking with them was a sheer case of naivete. They simply can't deliver, but promise a lot. To quote one of the few service related incidents in 3 month relationship... How annoying it would be when someone phones you to collect your ATM and you show up to learn it is not ready. And the following morning someone form the bank phones you again to tell you that you did not show up! And when you say I did and it was not ready.. person insists it was.. but agrees when you become more assertive.. and says 'I'm sorry for not keeping it ready'! I had to talk to Deputy CEO becoz head of the premium banking (Sidara) could not even guide me on closing accounts.
SCB, UBL and ahlibank are also non-service champions.
alkhaliji has been a quite good experience so far. HSBC is fine too.
Doha Bank branch people are quite trained for not picking up the phones.
I think we should always have a friend in banks, insurance companies, electricity, airlines and Qtel if we want to avoid becoming super hypertensive!
Doha Bank is certainly not the best but other banks are not great either. I account with Doha Bank and it is mostly disappointing but horrible was the CBQ. I still think that banking with them was a sheer case of naivete. They simply can't deliver, but promise a lot. To quote one of the few service related incidents in 3 month relationship... How annoying it would be when someone phones you to collect your ATM and you show up to learn it is not ready. And the following morning someone form the bank phones you again to tell you that you did not show up! And when you say I did and it was not ready.. person insists it was.. but agrees when you become more assertive.. and says 'I'm sorry for not keeping it ready'! I had to talk to Deputy CEO becoz head of the premium banking (Sidara) could not even guide me on closing accounts.
SCB, UBL and ahlibank are also non-service champions.
alkhaliji has been a quite good experience so far. HSBC is fine too.
Doha Bank branch people are quite trained for not picking up the phones.
I think we should always have a friend in banks, insurance companies, electricity, airlines and Qtel if we want to avoid becoming super hypertensive!