I had the exact same experience at London beauty salon Al-Sadd branch, today. First the ppl at lodon beauty salon refused to give service to us and sent us to vision beauty salon ( a sister branch located in al-sadd).
The perming lotion they used gave a permanent smell like veet (hair remover) to my hair. We were made to sit there for 4 hours with all the chemicals in my hair. After the wash my hair looked like a wavy mess not an actual perm at all.
Other than the bad service, the staff was very very rude. The staff member "Jeena" doing the perm , didnt answer any questions and basically didn't talk when i wanted to discuss the procedure and the perming type. When we complained about the hair, the staff started shouting at us. All the philipino workers ganged up on us and started shouting louder than the other saying , " this is curly , this is curly"
Above all this nightmare they charged 350 for the ruined hair, please let me know if there is a consumer cell to complain in. Also please share a way to get refund.
I had the exact same experience at London beauty salon Al-Sadd branch, today. First the ppl at lodon beauty salon refused to give service to us and sent us to vision beauty salon ( a sister branch located in al-sadd).
The perming lotion they used gave a permanent smell like veet (hair remover) to my hair. We were made to sit there for 4 hours with all the chemicals in my hair. After the wash my hair looked like a wavy mess not an actual perm at all.
Other than the bad service, the staff was very very rude. The staff member "Jeena" doing the perm , didnt answer any questions and basically didn't talk when i wanted to discuss the procedure and the perming type. When we complained about the hair, the staff started shouting at us. All the philipino workers ganged up on us and started shouting louder than the other saying , " this is curly , this is curly"
Above all this nightmare they charged 350 for the ruined hair, please let me know if there is a consumer cell to complain in. Also please share a way to get refund.