and ask them...I wonder how long I'll be on hold then after I explain what information I'm asking for they will graciously ask me to restart my computer and to check that the Internet light is on...but then after I again explain that the information does not require a computer reboot or an internet light to be on (granted they will understand what I'm asking) they'll tell me that they will call me back with the information...and we both know that I will never get a call back...never have.
Maybe you know the direct number of someone I should call that will actually answer the phone and provide some pertinent information without reconnecting me to 111 to start the cycle all over again.
and ask them...I wonder how long I'll be on hold then after I explain what information I'm asking for they will graciously ask me to restart my computer and to check that the Internet light is on...but then after I again explain that the information does not require a computer reboot or an internet light to be on (granted they will understand what I'm asking) they'll tell me that they will call me back with the information...and we both know that I will never get a call back...never have.
Maybe you know the direct number of someone I should call that will actually answer the phone and provide some pertinent information without reconnecting me to 111 to start the cycle all over again.